At Gauri Mantra, each candle is hand-poured and prepared in small batches with careful attention to detail. We appreciate your patience as we prepare your order.
Processing Time
Orders are typically processed within 3–5 business days before dispatch.
During launches, festive seasons, sales, or high order volumes, processing times may be slightly extended.
Shipping Time
Once dispatched, delivery timelines generally range between:
-
2–7 business days within India, depending on your location and courier service availability.
Please note that delivery timelines are estimates and may vary due to:
- Weather conditions
- Public holidays
- Festival rush
- Courier delays
- Remote delivery locations
Order Tracking
Once your order has been shipped, tracking details will be shared via email or SMS.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Gauri Mantra is not responsible for delays or failed deliveries caused by incorrect addresses or contact information provided by the customer.
Damaged Packages
If your package arrives visibly damaged, please record an unboxing video and contact us within 48 hours of delivery with clear photos/videos for assistance.
Delays & Liability
While we work closely with trusted courier partners, unforeseen shipping delays may occasionally occur. Once an order has been dispatched, delivery operations are handled by the shipping carrier.